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SIM Management and Administration

SIM Lifecycle Management and Administration

Track data usage, receive alerts, and trigger automated actions through the Soracom User Console.

Take Full Control of Your Connectivity

Automate, monitor, and secure your fleet at scale without submitting support tickets or picking up the phone.

The Soracom Dashboard

Organize, Monitor, and Manage SIMs from One Place

Organize SIMs in the User Console or via API. Activate, suspend, or terminate based on business needs. Tag and group devices for visibility.

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  • SIM lifecycle management automation
  • Activating multiple SIMs with 1-click
  • Generate custom reporting using AI-powered chat
  • Set Usage Policies to Prevent Data Overages

    Set alerts and automated actions based on usage thresholds using policy management and automation within the Soracom Event Handler.

    Create rules to monitor usage
    and trigger programmable actions

    Event Handler is a powerful administrative tool that automates oversight and eliminates overages

    What are examples of Event Handler workflow configurations?

    Disable SIMs that Use More than 25MB in a Month

    Any SIM using more than 25MB in a month will be automatically deactivated, an email alert will be sent with its details, and the SIM will be reactivated at the start of the next month.

    Downgrade Speed for One Day When 100MB Is Consumed

    This event handler configuration will execute a series of actions when a specific subscriber exceeds 100MB of data usage.

    Send Slack Notifications on Speed Class Change

    This Event Handler configuration will send a message to a Slack channel using Slack's incoming webhooks API when a SIM's Speed Class is changed.

    Complete Event Handler Technical Documentation

    View all of the available rules, actions, variables, timing, and target parameters.

    Programmable Triggers

    SIM / Subscriber First Data Traffic

    Executes when a subscriber or SIM sends or receives data for the first time after the event handler is created.

    SIM / Subscriber Daily Total Traffic

    Executes when a SIM or subscriber's daily data usage exceeds a specified value.

    SIM / Subscriber Monthly Total Traffic

    Executes when a SIM or subscriber's monthly data usage exceeds a specified value.

    SIM / Subscriber Cumulative Total Traffic

    Executes when a SIM or subscriber's lifetime cumulative data usage exceeds a specified value.

    SIM / Subscriber Status Attribute

    Executes when a SIM or subscriber's status changes and (optionally) matches a specified source (before) and/or target (after) value.

    Subscriber Speed Class Attribute

    Executes when a SIM or subscriber's speed class changes and (optionally) matches a specified value.

    SIM / Subscriber Expired

    Executes when a SIM or subscriber expires based on its Expiration settings.

    SIM / Subscriber IMEI mismatched

    Executes when the IMEI of the device using the SIM does not match the SIM or subscriber's IMEI Lock settings.

    SIM Group or Operator Daily Total Traffic

    Executes when the total daily data usage across all SIMs and subscriptions exceeds a specified value.

    SIM Group or Operator Monthly Total Traffic

    Executes when the total monthly data usage across all SIMs and subscriptions exceeds a specified value.

    Operator Monthly Bill Amount

    Executes when the current month's bill total exceeds a specified value.

    Automated Actions

    Send an Email

    Send an email to a specified email address.

    SIM Activation

    Set the SIM's status to Active.

    SIM Deactivation

    Set the SIM's status to Inactive.

    SIM Standby

    Set SIM's status to Standby.

    Suspend

    Set SIM's status to Suspended.

    Secure connectivity icon

    Change SIM Speed Class

    Change the SIM's speed class.

    Execute Web Request

    Execute a specified HTTP request.

    Invoke AWS Lambda

    Invoke a specified AWS Lambda function.

    Built-in Security for SIMs and Devices

    Prevent unauthorized use and assign SIMs to devices you trust.

    Avoid Abuse and Lock SIMs to Specific Devices

    If you’re concerned about unauthorized users moving a physical SIM to another device, limit SIM cards to be used only in the devices they’re intended for with IMEI lock from the user console. For additional security use CHAP authentication to add an extra layer of username and password authentication on top of SIM authentication.

    Analyze and Optimize SIM and Network Behavior

    Use tools like Soracom Query to evaluate session behavior, usage patterns, and optimize fleet performance using natural language queries.