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CMP Services

Soracom Multitenancy Billing

A scalable, channel-ready billing framework that lets distributors, resellers, and solution providers operate independently while you maintain full visibility and financial control.

Manage downstream billing across partners, resellers, and distributors—without building your own system

Soracom Multitenancy makes it easy to support layered connectivity sales by creating secure, independent tenant spaces under your main account. Each tenant gets its own branded portal, product catalog, pricing rules, and invoices, while you maintain top-level governance and consolidated reporting.

Support every partner in your channel without adding new systems

Multitenancy extends the Soracom Console into a hierarchical billing environment. You can create tenants for distributors, solution providers, resellers, and OEM partners—each with their own access controls, product bundles, invoicing behavior, and customer lists. Partners can manage pricing, usage, and revenue autonomously, while administrators maintain visibility into the entire sales chain.

Why use Soracom Funnel for your project?

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Scale channel sales

Support multi-tier partner networks without creating new systems.

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Unified invoicing

Bundle connectivity, devices, cloud usage, and app fees in one invoice.

Branching paths

Protect margins

Set pricing and track revenue across downstream layers.

How it works

Create Secure Tenant Spaces

Multitenancy lets you create independent billing and management environments under your Soracom account. Each tenant has isolated customers, pricing catalogs, and invoices—while still rolling up into your central financial structure.

Keep credentials and security in the cloud, not on the device

Define wholesale rates for distributors, allow partners to apply their own markups, or create bundled offers combining SIMs, devices, cloud services, and app subscriptions.

Automated Invoicing & Revenue Assurance

Multitenancy generates clean, audit-ready invoices across every layer, preventing leakage and eliminating spreadsheet-based reconciliation.

Take a shortcut directly to technical documentation

Explore tenant creation, pricing configuration, invoice setup, and downstream billing options inside Soracom’s technical documentation.

Key takeways about Soracom Multitenancy

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Faster partner onboarding

Create tenants in minutes with branded portals and controlled permissions.

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Delegated operations

Partners manage their own catalogs, pricing, and customers.

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Error-free accounting

Automated rating and billing reduce manual reconciliation.

What you’d build without Multitenancy

Your own billing system
Resellers and distributors must build custom tools to generate invoices, track usage, and manage revenue.

Spreadsheet-based product catalogs
Without shared catalogs, pricing must be managed manually, increasing errors and slowing onboarding.

Manual reconciliation
Every layer must track margin, discounts, and usage separately—leading to leakage and customer confusion.

Architecture and implementation

Multitenancy creates tiered, secure portals for distributors, resellers, and solution providers under your main Soracom account. Each tenant controls its own pricing and customer-facing offers while all usage and financial data roll up into a unified view for top-level administrators. This allows organizations to scale channel connectivity sales without building new billing platforms.

Soracom team(s)
Step 1

Create tenant accounts for your distributors and partners

Open the Soracom User Console and navigate to the Multitenancy settings.
Create tenant accounts for your distributors, solution providers, or resellers. Each tenant receives its own branded portal, permissions, and customer space.

This sets the foundation for independent partner operations while maintaining central oversight.

Soracom team(s)
Step 2

Define pricing catalogs and partner markups

Configure wholesale rates, optional markups, bundled offers, and usage-based pricing rules for each tenant.
Partners can add their own products—like hardware or SaaS fees—and combine them with connectivity in a single branded offer.

This enables flexible commercial models across channel layers.

Soracom team(s)
Step 3

Automate invoicing and consolidated financial reporting

Tenants generate branded invoices for their customers while your top-level account receives consolidated reporting and clean financial roll-ups.
Automated usage rating, billing cycles, and revenue assurance workflows eliminate reconciliation errors.

Partners gain autonomy. You gain visibility and control.

How Multitenancy works with other Soracom services

CMP + Multitenancy
Extend SIM lifecycle tools into each tenant’s portal for autonomous customer management.

Event Handler + Multitenancy
Automate usage alerts, SIM activations, or cost controls at the tenant level without top-level intervention.

Query + Multitenancy
Tenants access their own usage analytics while administrators retain full platform-wide visibility.

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See how Soracom Multitenancy can simplify billing for your channel

Contact our sales team

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Frequently Asked Questions

What is Soracom Multitenancy?
Yes. Tenants can apply custom markups, create bundled offers, and issue branded invoices.
Does Multitenancy support usage-based billing?
Yes. It supports usage, recurring, and bundled billing models.
Can I offer white-labeled portals?
Yes. Each tenant can include custom branding.
Can tenants set their own pricing?
Yes. It supports usage, recurring, and bundled billing models.
Who can see what?
Tenants see only their own customers and pricing. Administrators see global usage, revenue, and sub-tenant activity.
How does revenue flow?
Tenants invoice their customers; you receive consolidated reporting for clean reconciliation.