With the launch of Tamagotchi Paradise, entertainment giant Bandai set out to bring a new level of connected play to fans worldwide. The device supports nine languages and is available across Japan, North America, Europe, and Asia. To complement the new release, Bandai developed Lab Tama, a large in-store terminal that lets users link their Tamagotchi to the system for exclusive content and activities.

When players place their Tamagotchi Paradise device into the Lab Tama tray, the system connects instantly – unlocking region-specific downloads, limited-edition items, and unique in-store interactions. These terminals are installed in toy stores, department stores, and electronics retailers across Japan and beyond, acting as both a digital playground and a promotional platform.

In past deployments, updating in-store terminals required physical media and manual updates by staff, a process that proved both time-consuming and costly. For this global rollout, Bandai needed a secure, flexible way to distribute content remotely, update systems automatically, and monitor performance from a central location.

“Since our terminals are installed all over the world, we needed connectivity that would work everywhere. Soracom’s global coverage and easy integration made it possible to build and manage our system quickly while maintaining our high standards for quality and security.”
Anonymous Headshot
Daisuke Sakamoto
Electronics Team, Toy Department
Bandai Co., LTD.

Challenge: Global Connectivity for a Global Toy

Bandai’s goal was to make Tamagotchi’s “connected play” truly worldwide. However, the company faced a major challenge: ensuring that each Lab Tama terminal could communicate securely and reliably across diverse retail environments.

Because the devices were being deployed in multiple countries, Bandai needed a connectivity solution that worked seamlessly across regions without relying on local Wi-Fi networks or complex configurations. They also needed to synchronize updates by region and campaign, ensuring that marketing content and gameplay experiences aligned perfectly with local events and product launches.

Operational visibility was another priority. Bandai wanted the ability to monitor connection status, view usage data, and analyze performance metrics in real time to plan maintenance, optimize content, and understand player behavior at each store location.

Solution: Soracom-Powered Lab Tama Terminals

To meet these goals, Bandai integrated Soracom IoT SIMs into the Lab Tama terminal, enabling stable, secure communication regardless of installation location. Using Soracom’s global cellular coverage, the terminals now connect automatically without relying on local infrastructure.

Each terminal communicates regularly with the Soracom platform to check for new content. When updates are available, the device securely downloads promotional videos, software updates, or campaign-specific features directly from Soracom-hosted storage. This automated process ensures that content is always up to date and tailored to each region’s needs.

Soracom’s management console and APIs allow Bandai’s development team to centrally monitor connectivity, data usage, and device operation history. This remote visibility helps engineers diagnose issues quickly and ensures consistent performance across all global deployments.

Why Soracom

For Bandai, Soracom offered more than just global connectivity. The combination of reliable network access, device management, and automated data delivery gave the company a flexible platform for future innovation.

By leveraging Soracom’s services instead of developing a new system from scratch, Bandai accelerated development timelines and reduced the complexity of deploying and maintaining hundreds of terminals across regions. The Soracom IoT SIM’s compatibility and scalability made it easy to expand the project globally without changing infrastructure.

The result was a fast, secure, and cost-efficient deployment that gave Bandai new tools for both customer engagement and data-driven business intelligence.

Impact: Smarter Stores, Happier Fans

The new Lab Tama experience has transformed in-store engagement for Tamagotchi fans. Shoppers can now interact with their devices, unlock new items, and enjoy dynamic promotional content that refreshes automatically based on region and campaign.

At the same time, Bandai gains valuable real-time insights from aggregated usage data, including how often terminals are used, which content is most popular, and when maintenance may be required. This feedback loop informs everything from product development to marketing strategy, helping the company continuously refine the customer experience.

“By being able to distribute content regularly, Lab Tama has become a product fans can enjoy for a long time,” said Chisato Aoyagi, planning and Development Team, Toy Department, Bandai, Co.LTD. “Soracom makes it easy to deliver new experiences to stores around the world.”

Future Plans: Connected Play for a Connected World

Bandai continues to expand the global deployment of Lab Tama terminals, with support for language-specific content distribution and region-tailored campaigns. Future collaborations will extend beyond the toy industry, including a partnership with NEXCO East Japan, which will bring limited-edition Tamagotchi content to Lab Tama terminals installed in highway service areas starting in summer 2025.

As the Tamagotchi universe grows, Bandai aims to strengthen its brand through cross-industry collaborations and digital experiences that connect fans in new and meaningful ways. With Soracom powering its IoT infrastructure, the company is well positioned to deliver fresh content, collect valuable insights, and continue innovating the world of connected play.

Commercial kitchens are busy, high-pressure environments where food preparation, inventory control, equipment maintenance, and staff coordination happen all at once. Small inefficiencies can quickly translate into wasted food, increased costs, and potential health risks. According to the National Restaurant Association, 92% of restaurateurs list food costs as a top concern, with about a half-pound of food wasted per meal served. Poor air quality, equipment downtime, and lack of data visibility further complicate operations.

Recognizing the need to digitize outdated “pen and paper” processes, SmartKitchen developed a suite of IoT-enabled solutions to track performance, improve safety, reduce waste, and extend the lifespan of costly kitchen equipment. Their offerings include:

“Our goal is to make the busy day of the kitchen staff easier by automating routines,” said Matti Verkasalo, CEO of SmartKitchen.

SmartKitchen case study, Bustling commercial kitchen in action, chefs preparing gourmet meals.

The Challenge: Connecting and Securing a Diverse Device Fleet

For SmartKitchen, the challenge was to securely connect a large and diverse fleet of IoT devices in kitchens around the world. They needed reliable, multi-carrier connectivity for uninterrupted service, as well as a secure way to protect sensitive operational data.

As Verkasalo explains, “We are particularly proud to have developed a complete software stack from embedded firmware to cloud server, focusing on the food industry. We use three different wireless technologies in IoT solution measurements, and the IoT devices are designed and manufactured by SmartKitchen. All collected data is processed and analyzed in SmartKitchen’s own cloud service with guaranteed data protection. It’s unique that we don’t rely on 3rd party software or hardware.”

“Our goal is to make the busy day of the kitchen staff easier by automating routines.”
Matti Verkasalo, SmartKitchen
Matti Verkasalo
CEO
SmartKitchen

The Solution: Reliable, Private Connectivity with Soracom

SmartKitchen partnered with Soracom to meet their connectivity needs, deploying Soracom Air SIM cards in every mobile device and gateway. This ensures devices automatically connect to the most reliable available network, backed by Soracom’s global multi-carrier infrastructure.

“From the very beginning, Soracom provided good help and advice in getting started,” said Verkasalo. “During our three-year journey with Soracom, we have always received fast and professional support.”

Security was just as important as connectivity. SmartKitchen uses Soracom Virtual Private Gateway (VPG) to isolate devices from the public internet, enabling secure, bi-directional communication strictly between deployed devices and SmartKitchen’s servers.

“Implementation of VPG was quick and has resulted in significant business benefits,” said Verkasalo. “There have been no communication interruptions, which is very important to our customers.”

The Outcome: Smarter Kitchens, Growing Reach

With Soracom’s connectivity and private networking in place, SmartKitchen has been able to expand into many of Europe’s top hotels and restaurants while adding new features such as POS integrations. Customer feedback continues to drive innovation, ensuring their solutions stay ahead of the industry’s needs.

“With Soracom’s SIM cards, we can easily expand our operations to new countries,” said Verkasalo. “We want to be at the forefront and offer our customers the latest reliable technology. We are currently expanding our distributor network, especially in Central and Western Europe.”

The Opportunity: Overcoming the Language Barrier in a Connected World

As international travel rebounds and global migration continues, language barriers are emerging as a critical challenge – not only for tourism but for healthcare, disaster relief, and crisis response. Studies show that language obstacles can waste hours of medical staff time each week and directly impact patient safety.

In emergencies, effective communication can mean the difference between life and death, yet displaced people often lack the ability to speak the local language. Whether it’s helping doctors communicate with patients, aiding refugees at border crossings, or enabling travelers to navigate foreign cities, the need for reliable, real-time translation has never been greater.

“We need a partner that can keep up with us. With the Soracom Team, we know that our needs will be met quickly and efficiently.”
Anonymous Headshot
Noriyuki Matsuda
President
Pocketalk

The Solution: A Passport to the World in Your Pocket

IoT innovator SourceNext created Pocketalk – a line of translation devices and software designed to tear down language barriers in real time. Using multiple cloud-based translation engines, Pocketalk automatically selects the best translation for each language pair, covering 82 languages with high accuracy.

The flagship Pocketalk S offers a touchscreen interface, text-to-translate camera, and intuitive one-button operation. Other models extend battery life, enlarge the display, or strip non-essential features for simpler use. Every Pocketalk device includes a complimentary two-year data plan, ensuring constant access to up-to-date translations without reliance on local Wi-Fi.

Pocketalk has proven invaluable in healthcare, donating hundreds of devices to hospitals during COVID-19 and over 1,000 units to the Ukrainian Embassy in Japan to assist displaced families.

“The pandemic helped us see just how valuable Pocketalk is in the healthcare space,” said Joe Miller, General Manager at Pocketalk. “It helps doctors, nurses, and patients connect, and that relationship building is crucial.”

Why Soracom: Agile, Scalable IoT Connectivity

To keep Pocketalk small, light, and powerful, SourceNext chose to run its translation logic in the cloud — requiring global, always-on connectivity. Soracom’s IoT platform provided the perfect match, delivering secure cellular connectivity, API-driven device management, and the flexibility to adapt to new markets quickly.

Each Pocketalk device includes a Soracom IoT SIM or embedded eSIM, managed via Soracom’s API and SIM Lifecycle Management tools. SIMs remain in standby until activated at retail, ensuring a “just works” experience out of the box while avoiding unnecessary charges.
Upon activation, Soracom Subscription Containers allow devices to download new SIM profiles, optimizing network costs in specific regions and expanding coverage as Soracom adds operator partners.

“We need a partner that can keep up with us,” said Noriyuki Matsuda, President of Pocketalk. “With the Soracom Team, we know our needs will be met quickly and efficiently.”

The Outcome: Connecting a Global Community

Pocketalk has shipped more than 500,000 units worldwide and is now the first handheld translation device to achieve both GDPR and HIPAA compliance. Its recognition as the top travel translation device by numerous outlets underscores its value to tourists, while its growing use in healthcare and humanitarian work demonstrates its life-changing potential.

The product line now includes the Pocketalk App, Pocketalk Subtitles for live video call translation, and Pocketalk Console for enterprise fleet management. With operations in Japan and the U.S., Pocketalk continues its mission to connect people everywhere through the power of conversation.

“Pocketalk exists to bring people together, shatter language barriers, and build deeper connections firsthand through conversation,” said Matsuda. “Our latest solutions are the next step in our journey to connect us all as a global community.”

The Opportunity: Expanding EV Access in High-Density Housing

Japan’s plan to phase out gasoline-powered vehicles by 2035 is central to its 2050 carbon-neutral goal. But adoption of electric vehicles has lagged, especially in urban apartments and condominiums where shared charging stations are rare.

Without home charging access, EV owners often rely on public stations or dealerships, facing long charging times and added inconvenience. Today, 90% of Japanese EV owners live in single-family homes, leaving a huge untapped market in multi-unit housing.

“Ideally, people who live in condominiums should be able to fully charge their cars at home,” said Nobuyuki Ura, Founder of YourStand.

“There was an atmosphere that if it was IoT, it was Soracom. That’s why we decided to use Soracom with little hesitation.”
Yuta Mochizuki
Head of Technical Development
YourStand, Co.

The Solution: Reservation-Based EV Charging for Condos and Offices

Founded in 2018, YourStand developed a proprietary IoT system that allows users to reserve, operate, and pay for EV charging stations directly from their smartphones.

The YourStand App enables:

The company also installs chargers in condominiums and office buildings, handling end-to-end services from site surveys and subsidy applications to proposals for property managers.

After several prototypes, YourStand settled on a Raspberry Pi–based design with Soracom connectivity built in, making it scalable and easy to manage.

Why Soracom: Secure Connectivity and Remote Management

“There was an atmosphere that if it was IoT, it was Soracom,” said Yuta Mochizuki, Technical Development Lead at YourStand.
YourStand relies on Soracom Air for secure, reliable device-to-cloud communication, and Soracom Napter for on-demand remote access, enabling updates, firmware upgrades, and troubleshooting without visiting each site.

Previously, maintenance required in-person visits to every condominium. Now, with Napter, YourStand’s specialists can resolve issues from their office or home. Electricians performing on-site work can even plug in a Soracom USB dongle to allow remote specialists to repair devices in real time.

Electric car charging with station, EV fuel advance and modern eco system, Save the earth conception. man connecting a charging cable to a car from an electric car charging station.

The Outcome: Accelerating EV Adoption Nationwide

By the end of 2021, YourStand’s system was installed in 150 condominiums across the Tokyo metro area, with expansion planned for Osaka, Nagoya, Hokkaido, and beyond. The company has also seen a surge in customer interest following Japan’s carbon neutrality policies.

“We have even heard from people who bought EVs after the chargers were installed in their condominiums,” said Denise Chia, PR Manager at YourStand.

Looking ahead, YourStand aims to integrate chargers into new condo construction, office buildings, and commercial facilities — using Soracom’s secure connectivity to keep operations streamlined as they scale.

The Opportunity: Sustainable Charging with Optimal Utility

In today’s mobile-first world, portable devices keep us connected, productive, and entertained—but keeping them powered remains a challenge. Most smartphone and tablet batteries last just 5–8 hours of moderate use, leaving users scrambling for power during long days of work, travel, or events.

Electron-to-Go set out to reshape public charging with a new generation of sustainable, connected charging units. The Electron® charger is easy to use, supports most device ports, and delivers enough power to fully charge a smartphone. Deployed in sleek “Supernova” clusters, these chargers are reusable, efficient, and accessible via a simple SMS-based login.

“Soracom works flawlessly for us in our U.S. and international markets. Soracom is our most reliable supplier.”
Anonymous Headshot
Nasim Muabbat
CEO
Electron-to-Go

The Solution: Portable Power with Minimal Waste

Electron-to-Go designed the Electron charger to balance modern convenience with environmental responsibility. Moving beyond disposable charging accessories, founder Nasim Muabbat prioritized a design that is easy to repair, replace, and recycle. When an Electron’s battery life ends, the battery cell is swapped out—keeping the unit in service and reducing waste.

Supernovas serve diverse environments, from coworking spaces and universities to outdoor events, each with unique usage patterns. In coworking hubs, repeat daily use is common, often extending beyond phones to devices like wireless headsets used for conferencing. The common thread? Users appreciate not having to carry their own charging cables.

“It seems insignificant on the surface, but that convenience matters,” said Muabbat.

Why Soracom: Pricing, Efficiency, and Commitment

Electron chargers operate autonomously, with lifecycle and performance monitored centrally, making reliable connectivity essential. Initial Wi-Fi deployments proved unreliable, especially in secure networks like universities, leading the team to cellular.

“We quickly realized if we want to be in public places, we need to move to cellular connectivity. Cellular is scalable,” said Muabbat.

After testing other providers, Electron-to-Go chose Soracom for its flexible pricing, robust security, and startup-friendly support. From Soracom’s integrated platform, the team can track individual SIM performance, adjust speed classes to manage costs, and maintain strong connectivity across multiple carriers and protocols.

The Outcome: A resilient product with a strong value proposition

Electron-to-Go now operates more than 200 Supernovas worldwide, including in the U.S., Australia, the U.K., and Japan. Applications span schools, coworking spaces, transit stations, malls, stadiums, and even trade shows.

While pandemic conditions slowed adoption, global interest continues to grow. In Japan, a pilot program of 25 stations across 13 locations has paved the way for expansion with future distribution partners.

“We know phone usage is going up year after year, but batteries aren’t getting better. So we know our solution is needed,” said Muabba.

The Opportunity: A Better Way to Manage Car Health and Safety

The automotive maintenance experience has long been plagued by a lack of transparency, limited control for drivers, and unnecessary stress. From routine servicing to unexpected repairs, vehicle owners often have little insight into their car’s condition between visits to the shop.

Vehicle Mind was created to change that. The Canadian startup set out to modernize the car care industry by giving drivers real-time access to their vehicle’s health data and actionable maintenance alerts—helping them make informed decisions, avoid costly surprises, and keep their cars safer for longer.

“Vehicle Mind was born out of our own frustrations with the lack of control and transparency we experienced when maintaining our cars; not to mention the resulting stress it generated for us and our loved ones,” said co-founder Cialdella. “One thing became clear: the car care market was ripe for change.”

“We tested other IoT providers, but none could match the international roaming coverage, prices, and the developer friendliness of the Soracom Console.”
Anonymous Headshot
Abhay Ghatpande
Co-Founder and CTO
Vehicle Mind

The Solution: 4G-Connected Smart Hub for Anytime, Anywhere Insights

Vehicle Mind’s solution centers on a plug-and-play Hub that connects directly to a vehicle’s onboard diagnostics (OBD-II) port. Unlike Bluetooth-based systems, the Hub features built-in 4G connectivity, giving drivers remote access to their car’s data from anywhere, without needing to be physically near the vehicle or rely on a paired smartphone.

Through the Vehicle Mind app, users can:

This always-on connectivity ensures drivers can monitor their vehicles even when traveling, parking long-term, or leaving cars unused for extended periods.

Why Soracom: Reliable, Scalable Cellular Connectivity

To deliver these remote insights seamlessly, Vehicle Mind needed a connectivity partner capable of supporting thousands of devices with consistent performance. Soracom’s 4G service offered the ideal combination of coverage, reliability, and scalability to help Vehicle Mind maintain its competitive advantage.

“There’s a major competitive advantage that comes with offering drivers the ability to access their car’s data remotely vs having to stay next to your car to get any visibility on how it’s doing,” said Ghatpande. “People love that the Hub comes with its own 4G connection and it doesn’t have to rely on their phone being nearby to do its job.”

The Outcome: A Foundation for True Innovation

Since launching in November 2020, Vehicle Mind has seen rapid adoption, earning national press coverage, a steady stream of 5-star reviews, and growing revenue. The company is now expanding its offerings with:

With both private mechanics and major maintenance franchises on board, Vehicle Mind has positioned itself as a breakout service in the Canadian automotive market. The team is now preparing to bring the service to drivers in the United States, putting control and ownership back into the hands of car owners everywhere.

The Opportunity: Protecting Crucial Farming Machinery

Theft of agricultural equipment is on the rise, with British farms seeing a 26% increase in claims from 2017 to 2018 according to NFU Mutual. Isolated locations make rural communities especially vulnerable, and organized crime groups operate a robust international market for stolen tractors, quad bikes, and other high-value machinery.

Loss of a single piece of equipment can cost hundreds of thousands of dollars, with replacement taking months, causing lasting impacts on crop yields and farmer livelihoods.

Go4ioT founder Pascal Lavaur saw an opportunity to address this problem with IoT technology. The result is KHIKO, a programmable anti-theft device capable of detecting suspicious movements and alerting owners via SMS, email, or even voice calls.

“It’s a very sturdy device that’s small enough to hide,” says Lavaur. “If an asset starts to move during the night, KHIKO will start tracking it with GPS. Wireless data connection enables continuous tracking of the asset and recovery.”

While originally designed for agriculture, KHIKO is now used to protect construction machinery, boats, classic cars, camping vehicles, and other commercial assets.

“The ability to manage our devices around the world using a centralized interface, regardless of the connectivity behind it, is a massive benefit.”
Pascal Lavaur
Founder
Go4ioT

The Solution: Practical, Versatile Technology

Lavaur drew on 18 years in commercial battery manufacturing to design a device that can operate for years without maintenance. KHIKO uses the Sigfox global 0G network to send tiny data packets, such as GPS coordinates, over long distances with minimal power, enabling battery life of up to 10 years.

Because Sigfox is not universally available, KHIKO seamlessly switches to 3G or 4G cellular backup when needed. Soracom’s global SIM and integrated management console make it possible to track assets even when they move outside Sigfox coverage areas.

Why Soracom: Coverage, Cloud Integration, and Built-In Tools

“The benefits go much deeper than the connectivity aspects,” says Lavaur. “With Soracom, you can send data to other networks in the same compressed format as Sigfox, then extract it into a usable format for cloud systems.”

This capability allows Go4ioT to focus development on core firmware, monitoring movement, location, and configuration—while Soracom provides the connectivity backbone.

Beyond cellular coverage, Soracom delivers built-in services like Soracom Harvest for data storage and visualization, eliminating the need for Go4ioT to build its own infrastructure. The Soracom Console also manages both Sigfox and cellular devices through a single interface, enabling seamless protocol switching without software rewrites.

Combine Harvester, Farming Equipment

The Outcome: Complexity Made Simple

“KHIKO would have been too complex to build without Soracom,” said Lavaur.

By combining Sigfox and Soracom cellular connectivity, KHIKO offers a highly reliable and low-power theft prevention solution that can be deployed anywhere in the world. This flexibility ensures valuable and mission-critical assets remain protected, delivering greater operational stability, financial security, and peace of mind to users.

The Opportunity: Self-Service Storytelling

Founders and innovators often begin with a spark of inspiration – one that demands the right technology to move from prototype to global deployment. For Jaime Macias, Creative Director at studio black and founder of Lensley Automatic, that spark became Lensley, a freestanding, unenclosed photo booth kiosk that autonomously captures studio-quality images.

“I’m a tinkerer,” says Macias. “I’m happiest when I’m prototyping. My office is filled with tools to make things real that don’t exist yet.”

Launched in 2009, Lensley has grown into a full suite of tools used by museums, retailers, sporting venues, public events, and private functions – anywhere people gather and memories are made. The mission remains simple: capture authentic, joyful moments and make them part of the story brands share with their audiences.

"We chose Soracom after years of using traditional network providers and being overcharged for SIMs and services. Soracom’s low-cost SIMs and pooled data across all connected devices make it easy to scale and grow efficiently."
Anonymous Headshot
Jaime Macias
VP and Creative Director
Studio Black

The Solution: Timeless Moments, Continuous Improvement

From its beginnings as a single in-office prototype, Lensley has evolved through more than a decade of iteration. “Every single component that could break has broken. Every piece that needed to be replaced has been replaced,” says Macias. “Each new iteration has been more reliable.”

One of the biggest challenges? Connectivity. Lensley is often deployed in remote or temporary settings with limited access to Wi-Fi. Macias turned to cellular as a backup, but found traditional providers expensive and inflexible.

That changed with Teltonika routers paired with Soracom IoT connectivity. Soracom’s low-cost SIMs, pooled data across devices, and centralized management made scaling straightforward.

“Soracom gave me everything that I was looking for and needed,” says Macias. “I’m no longer paying for what I don’t need, and the service is reliable wherever we go.”

Why Soracom: Low-Cost, Scalable, and Designed for IoT

After years of testing corporate accounts, personal accounts, and a range of modems, Macias found Soracom’s IoT-first approach a perfect fit. The combination of cost efficiency, device pooling, and real-time management tools gave Lensley the control it needed.

“With Soracom, I can scale without worrying about hidden costs or downtime,” says Macias. “The sales team is accessible, the tech works, and we’re no longer tied to overpriced legacy systems.”

Lensley Automatic installation, Kidspace Children's Museum, Image courtesy of Lensley Automatic

The Outcome: Creating Social Connection Despite Social Distance

The COVID-19 pandemic prompted Lensley to innovate further—launching touchless, socially distanced photo experiences like a drive-through Santa setup where families could stand 12 feet away but still get their holiday photo.

Macias also envisions using Lensley to document social change over time, installing a unit in a single location for years or even decades to capture evolving communities.

“I care about keeping people safe and connected,” he says. “I’m looking at new opportunities and continuing to make things that start out as sketches.”

As Lensley expands into retail, events, and new experiential formats, its combination of creative design and Soracom-powered connectivity ensures every installation delivers the same dependable, joyful experience, anywhere in the world.

The Opportunity: Keeping Families Safe with IoT

In 2012, Pebblebee founder Daniel Daoura experienced every parent’s nightmare: his two-year-old daughter disappeared in a crowded fairground. Thankfully, she was quickly found, but the experience set him on a mission.

As an electrical engineer and RF communications expert, Daniel knew that existing personal trackers were either too limited or too expensive for family use. Together with co-founder Nick Pearson-Franks, he launched Pebblebee to build devices that combine innovative design, extended battery life, and long-range Bluetooth into consumer-friendly form factors.

Today, Pebblebee helps families track everything from keys and wallets to pets, children, and even drones – ensuring peace of mind where it matters most.

"I’m fortunate to have found a partner in Soracom that shares our values. I am certain that we would not have been able to deliver such an exceptional solution to our customers without the Soracom team.”
Daniel Daoura, Pebblebee
Daniel Daoura
Founder and CEO
Pebblebee

The Challenge: Designing the Perfect Tracker

Pebblebee recognized that Bluetooth alone wasn’t enough. It can tell you when a pet has left the yard, but not where they’ve gone. Cellular tracking provides precise GPS, but traditionally requires bulky hardware, drains batteries, and adds confusing subscription fees.

To create a tracker that truly delivers peace of mind, Pebblebee needed a solution that combined:

The Solution: No More Lost Items. Ever.

After three years of development and hundreds of prototypes, Pebblebee introduced Pebblebee Found, a breakthrough tracker that seamlessly blends Bluetooth and LTE-M.

Pebblebee Found redefines what a personal tracker can be – small, powerful, reliable, and subscription-free.

Pebblebee Found Location Tracker

Why Soracom: Connectivity Without Compromise

Found was Pebblebee’s first cellular-enabled device, and it pushed the limits of consumer IoT design. To succeed, the team needed an ambitious connectivity partner with:

With Soracom, Pebblebee gained not only reliable LTE-M service but also hands-on collaboration from solutions architects who felt like an extension of the product team.

The Future: A Commitment to Connection

Pebblebee’s mission is simple: help people stay connected to what they love most. Beyond pets and personal items, the team is already exploring new products designed to support families in more ways.

Rather than chasing volume, Pebblebee focuses on delivering the best possible user experience. With a foundation of continuous innovation and strong partnerships in the IoT ecosystem, Daniel and his team are confident that success will follow.

About: Nationwide Sigfox coverage in Central Europe

Founded as the national Sigfox operator for Austria, Liechtenstein, and Switzerland, HELIOT Group delivers reliable low-power, wide-area (LPWA) connectivity through a distributed network of over 800 base stations. Their infrastructure is designed to support the rapidly growing demand for IoT applications, where small sensors and devices need to communicate efficiently and at scale.

Sigfox connectivity offers a unique balance of extremely low energy consumption, long transmission range, and low cost. Devices can transmit small data packets across distances of up to 10km in cities and up to 50km in rural regions. This makes Sigfox an ideal choice for use cases like asset tracking, smart building monitoring, and environmental sensing, applications that don’t require high bandwidth but benefit from wide-area coverage and years-long device battery life.

Heliot’s mission is to make IoT accessible and sustainable. By providing a strong backbone for Sigfox-based solutions, they help innovators, enterprises, and municipalities bring projects to life, whether it’s monitoring air quality in urban areas, tracking assets across borders, or supporting smart agriculture in rural communities.

“The Soracom pay-as-you-go model fits our business case and operational needs perfectly.”
Anonymous Headshot
Gildas Seimbille
Network Operations and Pre-Sales Engineer
Heliot Group

Challenge: Ensuring reliability across borders

Sigfox already connects more than 10 million devices across 65 countries, proving its value as a global IoT standard. But for a regional operator like HELIOT, ensuring service quality at scale presents unique challenges.

One of the most significant issues is Europe’s fragmented telecom market. Many IoT projects require multi-national coverage, yet establishing individual agreements with separate carriers in each country adds unnecessary complexity and cost. For customers, this can translate into deployment delays, administrative hurdles, and uncertainty around reliability.

Heliot also recognized the risk of relying solely on a single type of connectivity. A network outage, even a short one, could disrupt mission-critical applications, lead to lost data, and in some cases raise safety or compliance concerns. The challenge was clear: design a network with world-class reliability while keeping service affordable and straightforward for customers.

Solution: Multi-operator failover for continuous service

Heliot engineered its Sigfox network to include multiple connectivity options at every base station. By supporting several wireless operators simultaneously, the network creates a built-in failover system that ensures service continuity. If one carrier experiences downtime, traffic can automatically switch to another, maintaining seamless coverage for end users.

This approach not only reduces the risk of service interruptions but also strengthens Heliot’s ability to meet demanding service-level expectations. Customers deploying IoT devices for asset tracking, security monitoring, or industrial control can rely on consistent, resilient connectivity without having to manage multiple operator agreements themselves.

To make this possible, Heliot needed a back-end cellular connectivity solution capable of delivering secure, reliable coverage across all three countries they serve. That solution also needed to integrate cost-effectively into their existing service model, which prioritizes efficiency and scalability.

Why Soracom: A partner for seamless IoT scale

Heliot’s extensive experience working with wireless providers made the advantages of Soracom immediately clear. Soracom’s global, multi-carrier coverage gave HELIOT a simple way to unify connectivity across Austria, Liechtenstein, and Switzerland, reducing administrative overhead while enhancing resilience.

Rapid deployment was another critical factor. Soracom’s console and APIs allow Heliot to provision devices instantly, monitor connections in real time, and manage hundreds of SIMs with full transparency and control. For a growing network already spanning more than 225 base stations, these capabilities are essential to delivering best-in-class service.

Perhaps most importantly, Soracom’s pay-as-you-go model aligns perfectly with HELIOT’s business case. Since cellular is used primarily as a failover resource in their architecture, costs are incurred only when needed, eliminating waste while preserving reliability. Together, these advantages make Soracom a trusted partner in building Europe’s most reliable Sigfox network.

Future Plans: Toward 85% coverage and beyond

Over the next two years, HELIOT Group plans to expand Sigfox availability to cover 85% of the population across Austria, Liechtenstein, and Switzerland. This expansion will extend the benefits of affordable, low-power IoT connectivity to more industries, communities, and citizens across the region.

At the same time, Heliot is looking outward. With global demand for Sigfox IoT solutions continuing to rise, the company is exploring opportunities to extend its model into new markets. By combining Sigfox’s proven low-power capabilities with Soracom’s global cellular integration, HELIOT aims to deliver scalable IoT connectivity solutions across borders.

Ultimately, Helio’s vision is to provide the foundation for a smarter, more connected world – helping innovators bring IoT projects to life with reliability, flexibility, and cost-efficiency at scale.